We are a free to use service. Anyone can come to get help or support to solve a problem, as long as they live in social housing (council or housing association properties) locally in Clerkenwell/Islington.
We can offer particular help for those who cannot or are not confident using computers or the internet, those who have English as a second language or do not speak English, those with literacy/numeracy or other educational needs, and those with disabilities.
Our clinics are at The Peel in Clerkenwell, at the Three Corners Centre (click here for our location).
We are a walk-in clinic, you do not need an appointment.
Clinics currently run one evening every two weeks.
We can help you get your voice heard by writing letters, emails or contacting people on your behalf about a variety of issues including raising complaints about housing and services.
We can connect you to the best local advice partners to solve your problem in a variety of areas, for example:
Health and safety
We work locally to prevent health and safety issues by feeding back to tenants groups, landlords and service providers about problems raised so these can be caught early on and do not become a serious risk.
We also report about problems with service delivery which need to be improved (your personal details will never be shared without your permission).
If you want our help, or want to find out more about help we can offer you or someone else, come along to one of our clinics or contact us (click here).
Our founder is a social housing tenant with first-hand knowledge and experience of issues that you may face. She is currently chair of her council estate's tenant management group, and an elected member of one of the national social housing tenant organisations, representing the needs and views of social housing residents nationally.
CommUnify is facilitated by and run in partnership with the Peel, a local Clerkenwell charity. Our clinics are staffed by volunteers trained and supervised by us, usually law students.
CommUnify is not about a charity sweeping in and telling residents what to do, it is about listening and ensuring people are heard.